Important Update on First Financial’s Response to COVID-19 in Our Area

March 19, 2020

Effective beginning Monday, March 23, 2020 all First Financial branches in Freehold/Howell, Neptune, and Toms River will be operating using Drive Thru and ATM services only during our regular business hours. All branch lobbies will be closed to walk-in visitors until further notice.

Please know this decision did not come lightly. Our senior management team has weighed each and every scenario, and ultimately made the decision that practicing our New Jersey governor’s recommendation of social distancing and limiting face-to-face contact is in the best interest of our staff, membership, and the local community.

We will still do everything we can to meet your banking needs during this difficult time. Our Member Relationship Phone Center will be available to take your calls during regular business hours of Monday-Friday 8am to 6pm, and Saturday 9am to 12:30pm.

We will continue to schedule in-branch visits for loan closings, account openings, and the Investment & Retirement Center by appointment only during regular business hours. Please call us at 732.312.1500 to schedule an appointment at your nearest branch.

As always, you can access your First Financial accounts through the electronic banking services we have available:

Despite this inconvenience, we continue to remain committed to serving you and your family with as little service disruption to your banking experience as possible.

Should you have any questions or concerns during this unprecedented time, please contact our Member Relationship Phone Center at 732.312.1500.

Thank you for your understanding and be well,

 

 

 

 

Issa Stephan
President/CEO
First Financial Federal Credit Union
732.312.1500 – Local Callers
866.750.0100 – Out of Area
www.firstffcu.com

First Financial’s Response to COVID-19

March 15, 2020

Over the past few weeks, it is clear that the world and our nation are facing an unprecedented challenge as we learn how to navigate the Coronavirus (COVID-19) outbreak in New Jersey.

Like you, we are deeply concerned and want to do all we can to help keep our members, employees, and the local community safe. We are continuing to monitor the situation as it evolves, and we will notify our members should anything change regarding any of our locations.

Rest assured that all First Financial locations are actively following U.S. Centers for Disease Control and Prevention guidelines to maintain a healthy and safe environment.

At this time we would like to remind you to please follow the CDC’s preparation advice, and that First Financial has a number of electronic banking services available to our members that you may wish to utilize at this time:

Remote Deposit Capture (Deposit checks on your mobile phone)
Mobile Banking App
Online Banking and Bill Pay
Electronic loan closings
• Online loan applications available 24/7 on the left side of our homepage under Apply for a Loan
• Drive thru service/ATMs at all branch locations
Co-Op surcharge free ATM network with access to over 30,000 ATMs nationwide

The spread of COVID-19 has all of our attention, and First Financial is doing everything possible to keep our employees and you – our valued members, safe while continuing to deliver the best member experience we can.

Despite the inconvenience posed by COVID-19, we remain committed to serving you and your family with as little service disruption to your banking as possible. Our membership is part of our family, and we will get through this together.

Should you have any questions or concerns about banking during this time, please contact our Member Relationship Phone Center at 732.312.1500 Monday-Friday 8am to 6pm, and Saturday 9am-12:30pm.

Thank you for your understanding during this time and be well,

Issa Stephan
President/CEO
First Financial Federal Credit Union
732.312.1500 – Local Callers
866.750.0100 – Out of Area
www.firstffcu.com

Winter 2020 Newsletter

We hope your 2020 is off to a great start. Here is a copy of our Winter 2020 Quarterly Member Newsletter!

In a continued effort to go green, we’re publishing our newsletter electronically – it can also be found on our website and social media sites. Paper copies will be available in our branches.

The Winter Newsletter features the following articles:

To view a copy of the newsletter, click here.

We hope you have a wonderful winter season!

*APR varies from 12.40% to 18% for the Visa Platinum Card and from 14.40% to 18% for the Visa Signature and Secured Cards when you open your account based on your credit worthiness. These APRs are for purchases, balance transfers, and cash advances and will vary with the market based on the Prime Rate. Subject to credit approval. Rates quoted assume excellent borrower credit history. Your actual APR may vary based on your state of residence, approved loan amount, applicable discounts and your credit history. No Annual Fees. Other fees that apply: Cash advance fee of 1% of advance ($5 minimum and $25 maximum), Late Payment Fee of up to $25, Foreign Transaction Fee of 1% plus foreign exchange rate of transaction amount, $5 Card Replacement Fee, and Returned Payment Fee of up to $25. A First Financial membership is required to obtain a VISA Credit Card and is available to anyone who lives, works, worships, volunteers, or attends school in Monmouth or Ocean Counties.

 

Summer 2019 Newsletter

We hope you are enjoying the Summer sunshine – be sure to take a look at our Quarterly Member Newsletter to see what’s in store over the next couple months. In a continued effort to go green, we’re publishing our newsletter electronically – it can also be found on our website and social media sites. Paper copies will be available in our branches.

The Summer Newsletter features the following articles:

To view a copy of the newsletter, click here.

Wishing you a wonderful rest of your Summer!

First Financial Hosts 1st LIFE Fairs at MCVSD and Neptune High Schools

Press Release

(Pictured above: Neptune High School Business Department members along with First Financial staff and Jackson Academy of Business advisory board members work together to introduce the LIFE Fair Program to the Neptune School District).

Freehold, N.J. – On May 29th and June 5th, First Financial Federal Credit Union held two high schools’ first LIFE™ (Learning Independent Financial Education) financial reality fair events at the Monmouth County Vocational School in Freehold Borough and another at Neptune High School.

While the credit union has hosted financial reality fairs in the past, these were the first to be held at both schools. At Neptune High School, a group of financial literacy and entrepreneurship students successfully helped to facilitate the fair to the participating students from business classes. At MCVSD – career ready cosmetology, HVAC, and plumbing/pipefitting high school seniors all participated in the fair in two different sessions. Approximately 200 students between both schools shared in this hands-on version of the “game of life,” during which they were required to make several on-the-spot financial decisions.

The LIFE™ Fair consists of a full day hands-on experience where students, after identifying their career choice and starting salaries, are provided a budget sheet requiring them to live within their monthly salary while paying for basics such as housing, utilities, transportation, clothing, and food. Once the students visit all the fair booths, they balance their budget and sit down with a financial counselor to review their expenses and get a “financial reality check.” First Financial staff members work at the financial review tables with each of the participating students to provide insight into their budget and point out lifestyle choices they may need to change.

(Pictured above: Neptune High School students experiencing their first LIFE Fair).

In regard to the school’s experience with their first ever LIFE™ Fair, Tara Stephenson, Neptune School District’s Business Department Chair stated, “The Neptune Township School District was beyond fortunate to partner with First Financial Credit Union to host the LIFE Fair on June 5th at Neptune High School.  This event was an invaluable experience for our students and opened their eyes to the real financial world that awaits them after high school.  Students were provided supportive guidance and assistance on many levels from the First Financial staff.  We are thrilled to begin planning another event for the upcoming school year and to have the opportunity to work with such an amazing team from First Financial!”

Niurka Coy-Bush, MCVSD CTE-Math teacher stated, “The LIFE Fair was immensely educational and very realistic. It was a huge success! The students were completely engaged in the process as they visited the different stations. The entire simulation was very well thought out and planned, and at an appropriate level for our students.”

(Pictured above: The wheel of LIFE and a few stations at the MCVSD plumbing and pipefitting classroom).

While the LIFE™ Fair was certainly full of temptations, the students had to spend their money wisely in addition to being able to save and budget themselves for the future – while also enjoying everything life has to offer.  First Financial President and CEO, Issa Stephan, concluded, “Our mission for our LIFE™ Fair events is to help students understand the value of money and how to manage their money, so as they grow as an adult they’ll become more financially responsible. These fairs are able to show our local high school students in a hands-on way, about the financial realities of the real world. Our credit union puts a high priority on financial education, after all – that’s how First Financial began 83 years ago, with a group of schoolteachers in Asbury Park.”

Additional photos from the events can be seen on First Financial’s Facebook page. To inquire about or set-up a LIFE™ Fair for a Monmouth or Ocean County, NJ school or business – please contact First Financial’s Business Development Department at  business@firstffcu.com.

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