March 19, 2020
Effective beginning Monday, March 23, 2020 all First Financial branches in Freehold/Howell, Neptune, and Toms River will be operating using Drive Thru and ATM services only during our regular business hours. All branch lobbies will be closed to walk-in visitors until further notice.
Please know this decision did not come lightly. Our senior management team has weighed each and every scenario, and ultimately made the decision that practicing our New Jersey governor’s recommendation of social distancing and limiting face-to-face contact is in the best interest of our staff, membership, and the local community.
We will still do everything we can to meet your banking needs during this difficult time. Our Member Relationship Phone Center will be available to take your calls during regular business hours of Monday-Friday 8am to 6pm, and Saturday 9am to 12:30pm.
We will continue to schedule in-branch visits for loan closings, account openings, and the Investment & Retirement Center by appointment only during regular business hours. Please call us at 732.312.1500 to schedule an appointment at your nearest branch.
As always, you can access your First Financial accounts through the electronic banking services we have available:
- Remote Deposit Capture – Deposit checks on your mobile phone
- Mobile Banking App
- Online Banking and Bill Pay
- Electronic loan closings
- Online loan applications available 24/7 on our website under Apply for a Loan
- Using your First Financial Debit Card to receive cash back at your local grocery store or participating retailer.
- Drive thru service/ATMs at all branch locations
- Co-Op surcharge free ATM network with access to over 30,000 ATMs nationwide
- Need additional help or access to user guides on setting up electronic banking services? Refer to our FAQs page.
Despite this inconvenience, we continue to remain committed to serving you and your family with as little service disruption to your banking experience as possible.
Should you have any questions or concerns during this unprecedented time, please contact our Member Relationship Phone Center at 732.312.1500.
Thank you for your understanding and be well,
First Financial Federal Credit Union
732.312.1500 – Local Callers
866.750.0100 – Out of Area