‘Tis the Season (for Holiday Fraud)

The best time of the year is here, but it’s also a time of year when fraud increases too. If you are doing any sort of holiday shopping, be aware of the following scam tactics designed to steal your personal and financial information:

E-Skimming – This is what happens when a scammer gets control of an unsecure link within a website that you may be shopping on. Without even realizing it, you could be redirected to a malicious domain where a skimming code can capture your personal and financial information as you are making your purchase online. Such a skimming code would be sent to a remote server in real time where fraudsters would be collecting all your personal data. This data is often sold and then used to make fraudulent purchases in your name afterward. Before you click on any links in emails or on the web – make sure it’s a secure website (you’ll see an https at the top) and only open emails from trusted sources.

Social Media Scams – Sometimes social media platforms are used to set up a fake online store. The site will feature advertising messages and take payments, but unfortunately you will never receive what you ordered and your financial information may also be compromised in the process. When following a brand on social media, look to see if it’s a verified business (blue check mark in the profile) and look to see their website and contact details, number of followers, and the like. If something seems off or too good to be true, it probably is.

Porch Pirates – This is a big time of year when delivered packages often disappear from the doorstep of unsuspecting homes and businesses. Be sure to track anything ordered as it ships to you, look for a delivery confirmation from the retailer, and try to not leave packages out on your porch for hours on end. If you are going to be away from home when a package is delivered, ask a trusted neighbor or family member to pick it up and hold it for you.

Shipment Update Scam Emails – You may find that a fraudster sends you a fake email that tells you your item failed to deliver and then asks you for updated shipping and contact information. This is a scam! The email may look legit (though you will usually find a fake or unusually long email address with a slightly different domain name), but it often contains a link with malware that will steal your personal information if you click on it. The original retailer has all of this contact information and will not ask you for it again.

Donations to Fake Charities – Scammers know that people love to give back this time of year. A donation scam will often duplicate a charity website and get you to click on a link (which is malware) to donate money. Instead of going to the actual charity, your donation goes right into the pocket of a criminal. Do your research before you donate, ensure the site is legitimate and verified.

Additional steps you can take to help prevent fraud this holiday season:

  • Sign up for transaction alerts to receive emails and/or texts for all your credit and debit cards.
  • Pay careful attention to links in emails and on websites.
  • Try to avoid entering card information into website forms. Instead use PayPal or a digital wallet like Apple or Google Pay when you can.
  • Make sure your home computer and mobile devices have anti-virus protection and a firewall.
  • Only shop on well-known and verified websites when buying online.
  • Go directly to a retailer’s website yourself instead of through a social media ad.
  • Look for skimming devices at the ATM or a gas station pump.
  • Monitor your bank accounts on a daily basis and if you see a purchase that was not made by you, report it to your financial institution right away.

Follow the above tips for an enjoyable, safe, and risk free holiday season. Think First!

Article Source: CUNA Mutual Risk Alert 11/14/19

 

How to Keep Holiday Shopping Happy (and Safe)

Keep your holiday shopping merry and bright with these tips to help you watch your wallet, shop smart, and protect your personal and financial information.

  • Make a list and a budget. Impulse purchases (ahem, gifts for yourself) are less tempting when you have a set plan. Consider how much you’re willing to put on your credit card this holiday season, and how long it will take to pay it off. If money is tighter this year, paying for a gift over time with a layaway option may be a smarter move. Or if you can save up enough cash before you shop, that is an ideal option.
  • Do your research. Read reviews and recommendations about products, the seller, and warranties from trusted sources. If you’re shopping online, read reviews to see if items were never delivered or not as advertised. Are you donating to a charity this holiday season? Look into all the details first to make sure it’s legitimate.
  • Look for the best deals. Check out websites that compare prices for items that you are looking to buy. Be sure to also check out shipping costs for online orders and factor that into your budget. Search for coupon codes by looking up a particular store’s name along with terms like “coupons,” “discounts,” or “free shipping.” To save extra money later on, keep an eye out for rebates on your purchases.
  • Keep track of your purchases. Make sure you were charged the correct amount, and save all your receipts. If you shop online, keep copies of your order number, the return policy, and shipping costs. Be sure your packages are delivered to a secure location or pick them up at your local store. Gift cards should be treated like cash and stored in a safe place.
  • Don’t give out personal information. Protect yourself online by shopping only on secure websites with an “https” web address. Look to see what shopping apps and websites do with your personal data and how they keep it secure. Avoid any offer, phone call, text message, or email that asks you to give out your personal or financial information – no matter how great it may sound. It is most likely a scam trying to steal your identity and financial data.

Follow these five steps and you won’t have anything to worry about this holiday season (aside from figuring out how long it might take you to wrap up all those great holiday deals you purchased).

Article Source: Gretchen Abraham for consumer.ftc.gov

Important Holiday Shopping Tips Everyone Should Know

The gift-giving season is in full swing. Here are some tips to help you shop wisely and protect your personal and financial information at the same time.

  • Make a list and a budget. Remember incidentals, like cards and wrapping paper. Your local dollar store is a great place for these types of items too!
  • Check out websites that compare prices for things sold online, and at stores in your area. It can help you get the best deal.
  • Make sure the scanned price is right. Overcharges cost you money and time, especially if you don’t notice them right away.
  • Look for rebates. Some can be redeemed at checkout, but most require you to send documentation to the manufacturer to get your rebate. Either way, you’ll be getting money back on your purchases.
  • Read reviews and recommendations to see how the product performs — or people’s experience with an online seller. But remember to consider the source.
  • Be aware that shopping apps can collect a lot of personal information. Look for apps that tell you what they do with your data, and how they keep it secure.
  • Check the terms of the deal when buying online — including delivery dates and refund policies. Will it arrive in time? And, if it’s not what you thought, can you send it back?
  • Save receipts. When you’re shopping online – keep copies of your order number, the refund and return policies, shipping costs and warranties.
  • Giving bling? Take some time to learn the terms used in the jewelry industry so you can get the best quality and value.
  • Shipping to loved ones overseas? Check the US Postal Service’s calendar for holiday shipping deadlines.
  • Have packages delivered to a secure location. If you won’t be home, have them delivered to work, or see if a neighbor can be on the lookout for deliveries. Consider requiring a signature for delivery — or look for options to pick up your shipment at a local store or mailing center.

Happy Holiday Shopping!

Article Source: Colleen Tressler for the FTC