Summer Vacation Scams: Possible Hazards of Hoteling

Customers paying at the hotelBooking a hotel stay for a summer vacation? Before you check in, check out how scammers can try to take advantage of travelers.  Always be aware and on the lookout for possible scams!

The late night call from the front desk.

You think you’re getting a late night call from the front desk telling you there’s a problem with your credit card and they need to verify the number, so you read it to them over the phone. But it’s really a scammer on the line. If a hotel really had an issue with your card, they would ask you to come to the front desk.

The pizza delivery deal.

In another scam, you find a pizza delivery flyer slipped under your hotel door. You call to order, and they take your credit card number over the phone. But the flyer is a fake, and a scammer now has your info. Before you order, make sure you check out the business (ensure it’s a franchise or reputable), or get food recommendations from the front desk.

The fake Wi-Fi network.

You search for Wi-Fi networks and find one with the hotel’s name. But it turns out it’s only a sound-alike and has nothing to do with the hotel. By using it, you could give a scammer access to your information. Check with the hotel to make sure you’re using the authorized network before you connect. Read more tips on using public Wi-Fi networks.

Other things to be cautious of when staying at or booking a hotel stay:

  • Always lock your car, and don’t leave anything valuable in your vehicle and/or visible.
  • Try to park your car as close to the front office of the hotel as possible.
  • Don’t leave anything valuable in your room unless there is a secure way to do it (like an in-room safe).
  • Check your credit card statement after your stay to make sure it’s accurate.
  • Be weary of hotel booking websites – there have been instances of advertisements claiming that for booking a hotel room you can receive a complimentary gift card from a known retailer. When clicked on, the scammers will oftentimes ask for a credit card number and more personal info.

Haven’t booked your trip yet? If you’re thinking of getting a vacation rental, take a moment to read up about rental listing scams. And check out these other travel tips, including tell-tale signs that a travel offer or prize might be a scam.

Smishing – An ID Theft Scam

Have you been “smished” lately? Be on the alert for text messages with links — they could be an ID theft scam known as smishing.

Similar to phishing (which involves email), smishing uses cell phone text messages to deliver bait that’s intended to get you to divulge personal information. Smishing may involve winning a prize or a message that contains something that requires your immediate attention — the link tells you to “click here.” If you click on the infected link, it downloads malware that allows the bad guys to gain control of your device remotely. They can then use your phone from anywhere in the world to access your banking information, credit card data and the like.

What to do:
If you receive a text message that asks for sensitive information –

  • Do not reply to the message.
  • Do not click on any of the links that may be embedded in the message.
  • Contact your carrier’s privacy or fraud team. If their company name or brand is used in efforts to fraudulently obtain personal information, they may choose to pursue legal action.
  • Contact your financial institution to be sure your accounts have not been compromised.

Visit the FTC Identity Theft website to learn more about how to minimize damage from identity theft. If you believe that you have been a victim of a smishing scam, you can file an online complaint with the Federal Trade Commission’s Report Fraud webpage. You can also call the FTC toll-free at 1.877.FTC.HELP (1.877.382.4357).

Bottom line: Avoid clicking!

Save someone from getting smished:
As technology provides new ways to expose and defend against familiar scams, clever con artists devise new ones. Please share this with loved ones and friends — smish be gone, pass this on!

If you notice any fraudulent activity on any of your First Financial accounts, contact us by calling 732.312.1500, emailing info@firstffcu.com or stopping into any one of our branches.

Article Sources: http://www.andersoncooper.com