“Every time I visit First Financial Credit Union, I feel like everybody knows me by my first name. It makes me feel at home, it makes me feel that I’m being looked out for.”

At First Financial, we’re all about building meaningful relationships and delivering exceptional service to our members. In this member spotlight, we’re highlighting Personal Touch Pharmacy, a local pharmaceutical gem situated in the heart of Toms River, New Jersey. We recently spoke with Kalu Ndukwe, Chief Pharmacist – about his experience with First Financial.

Personal Touch Pharmacy first opened a business account at First Financial in 2020. From the very beginning, Kalu felt the warmth of our member service which sets us apart from other financial institutions he has banked with. He appreciated the genuine friendliness and courteousness of our team, citing our Business Development Officer Chantel’s consistent check-in’s, which underscore our commitment to nurturing member connections. What truly stands out for Kalu is the transparency in our fee structure – a stark contrast to the often hidden fees he’s experienced at other banks.

As a community-focused retail pharmacy, Personal Touch is on a mission to provide top-tier solutions that cater to their every customer’s unique needs, a sentiment echoed by our own employees.

“I recommend First Financial Credit Union. I don’t know why I didn’t start earlier!”

Watch the video below to hear about Kalu’s exceptional experience with First Financial.

You can visit Personal Touch Pharmacy at 1580 Lakewood Rd, Unit 8, in Toms River, NJ 08755 or call 848-223-7300.

How to join First Financial

If you live, work, worship, volunteer, or attend school in Monmouth or Ocean Counties in NJ, you’re eligible to become a member. Businesses in Monmouth or Ocean Counties and our community partners are also eligible for membership. To join, all you have to do is open a savings account with $5. It’s that easy! Once you’re a member, your immediate family can also sign up. To get started, call us at 732.312.1500, email info@firstffcu.com, or stop by any of our local branches.