- Choose a bank account that offers some form of multi-factor authentication (MFA) for online banking, such as a key code or unique image. First Financial offers this with our Online Banking!
- Create a strong password, avoiding common words or phrases, and change it every few months. Also, for security questions, the answer does not have to be the real answer, just one you will remember.
- Keep your security software (anti-virus, firewalls, etc.), operating system, and other software up-to-date to ensure that there are no security holes present when using your computer for online banking.
- Beware of suspicious emails and phone calls that appear to be from your financial institution asking for account information. Access your online banking account directly by typing the address into your browser, going through your financial institution’s website, and only call your financial institution back via a number that you are familiar with and you know is legitimate.
- Access your accounts from a secure location, using computers and networks you know are safe and secure. Avoid using public networks and always look for the padlock icon in the corner of the browser, signaling that the website is encrypted.
- Always log out and clear your computer’s cache at the end of each session.
- Set up account notifications to immediately alert you if there is any suspicious activity on the account, such as large withdrawals or a low remaining balance.
- Monitor your accounts regularly, paying attention to all transactions over the past few months.
If you fall victim to ID Theft, don’t panic – First Financial is here to help! Report the incident regarding any of your First Financial accounts immediately, by calling us at 866.750.0100 or emailing firstname.lastname@example.org.