Don’t throw it away by mistake!
Did you recently receive an unmarked envelope in the mail that looked like junk mail or just another credit card offer? Be sure to read and open carefully, because it may actually be your economic impact payment!
The government is now issuing Coronavirus stimulus payments via prepaid debit cards instead of paper checks in the mail, if they were unable to directly deposit the funds into your bank account. These Economic Impact Payment (EIP) Cards are sponsored by the Treasury Department’s Bureau of Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A. If you receive an Economic Impact Payment Card, it will arrive in a plain envelope from Money Network Cardholder Services. The VISA name/logo will appear on the front of the card, and the back of the card has the name of the issuing bank, MetaBank®, N.A. These are legitimate prepaid cards and are not a scam, so be careful not to toss them by accident!
I received an EIP Card in the mail – what do I do with it?
- The first thing you will need to do is activate your card, either on the phone by calling 1-800-240-8100 or online here.
- Each household will only receive 1 card and it must be activated by the primary cardholder listed on the mailing envelope (and the first name appearing on the actual card).
- You will need to provide your name, address, and social security number to validate your identity at the time of activation.
- You will then be asked to create a 4-digit PIN, should you choose to withdrawal cash from the card at a participating ATM.
- Once this is all set up, you’ll be able to find out how much is on the card and start using it.
- There is no monthly or inactivity fee associated with the prepaid card. You will not need to pay this money back and will not have to pay taxes on this money.
- Please note that this is a government issued card, and you will not be able to load money onto the card. Once your balance runs out, the card will not be able to be used further.
How can I check my card balance?
- Visit https://www.eipcard.com/ and login to your account
- Call 1-800-240-8100 and use the automated phone system
- Download the Money Network® Mobile App
- You may also be able to check the balance by inserting the card at an ATM, but be advised that depending upon the ATM/financial institution – there may be a fee associated with the ATM balance inquiry. The above 3 methods for checking your balance are free.
How can I use my EIP card to get cash without paying any fees?
- Use one of the in-network Allpoint Surcharge Free ATMs listed on the EIP card website or from within the mobile app ATM locator.
- Choose the cash back option at participating merchants when used as a debit card.
- Request a Money Network Check and cash it at select participating check cashing locations listed on the EIP card site locator when you enter your zip code.
Can I transfer the money on my card to my bank account?
Yes. To transfer to a personal bank or credit union account, you will need to provide your routing and account number for your personal account at EIPcard.com.
What should I do if my card gets lost or stolen?
Call 1.800.240.8100 right away to lock your card to prevent anyone else from using it. You can also lock your card online on the EIP card website. If you need a replacement card, there is a $7.50 fee.
For a list of other Frequently Asked Questions associated with EIP prepaid debit cards, click here.
To view the cardholder agreement online, click here.