First Financial’s Response to COVID-19

March 15, 2020

Over the past few weeks, it is clear that the world and our nation are facing an unprecedented challenge as we learn how to navigate the Coronavirus (COVID-19) outbreak in New Jersey.

Like you, we are deeply concerned and want to do all we can to help keep our members, employees, and the local community safe. We are continuing to monitor the situation as it evolves, and we will notify our members should anything change regarding any of our locations.

Rest assured that all First Financial locations are actively following U.S. Centers for Disease Control and Prevention guidelines to maintain a healthy and safe environment.

At this time we would like to remind you to please follow the CDC’s preparation advice, and that First Financial has a number of electronic banking services available to our members that you may wish to utilize at this time:

Remote Deposit Capture (Deposit checks on your mobile phone)
Mobile Banking App
Online Banking and Bill Pay
Electronic loan closings
• Online loan applications available 24/7 on the left side of our homepage under Apply for a Loan
• Drive thru service/ATMs at all branch locations
Co-Op surcharge free ATM network with access to over 30,000 ATMs nationwide

The spread of COVID-19 has all of our attention, and First Financial is doing everything possible to keep our employees and you – our valued members, safe while continuing to deliver the best member experience we can.

Despite the inconvenience posed by COVID-19, we remain committed to serving you and your family with as little service disruption to your banking as possible. Our membership is part of our family, and we will get through this together.

Should you have any questions or concerns about banking during this time, please contact our Member Relationship Phone Center at 732.312.1500 Monday-Friday 8am to 6pm, and Saturday 9am-12:30pm.

Thank you for your understanding during this time and be well,

Issa Stephan
President/CEO
First Financial Federal Credit Union
732.312.1500 – Local Callers
866.750.0100 – Out of Area
www.firstffcu.com

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