Our Fall 2014 Newsletter is Here!

Our Fall Bi-Annual Newsletter has arrived! In a continued effort to “go green,” we’re publishing our newsletter electronically – it can also be found on our website and social media sites. Paper copies will be available in our branches in the coming weeks – stay tuned. This Fall “First Edition” newsletter covers some great new topics and talks about some of the exciting events and promotions going on at First Financial for the rest of 2014.

The Fall Newsletter Magazine features the following articles:

  • Upcoming First Financial Seminars (October – November 2014)
  • New Mobile App Announcement
  • “How to Save Money by Simplifying Your Life” Article
  • Note from the CEO
  • New Instagram Announcement
  • “Living in Retirement” – IRC Article
  • Groundbreaking Event Photos & New Freehold/Howell Service Center Address
  • Tell a Friend Referral Program with Holiday Bonus Offer
  • “4 Ways to Save” Financial Tips
  • 2014 Erma Dorrer Literary Scholarship Recipients and Photo
  • Penny Smart’s Food Truck & Restaurant Birthday Bash Summary with Photos
  • Important information, holidays, phone numbers, and branch locations

To view a copy of the newsletter, click here.


First Financial Foundation Announces Winners of 2014 Erma Dorrer Literary Scholarship

Press Release


(L to R): 2014 scholarship winners Kimberly Rogers, Demonica Britt, Michael Perry, President/CEO Issa Stephan, and Carly Burrus.

WALL, N.J. – The First Financial Federal Credit Union Foundation (www.firstffcu.com) recently awarded $500 scholarships to four deserving undergraduate students.

This year’s winners included: Kimberly Rogers of Ocean Township, Georgian Court University; Demonica Britt of Freehold, Seton Hall University; Michael Perry of Freehold, Boston College; and Carly Burrus of Neptune, Coastal Carolina University.


Pictured above: 2014 scholarship winner Kimberly Rogers with Issa Stephan and her parents.

This year, there was one scholarship topic for student applicants to respond to: In today’s world, identity theft, building credit and maintaining good credit are essential elements in our financial lives.  How will you address these essential financial elements during your college years, and how will you guide your friends and family to address the above elements?  Your response should include details about how to protect yourself and what others should do to protect themselves from ID theft, as well as how you plan to build credit and maintain credit for your financial future.


Pictured above: 2014 scholarship winner Demonica Britt with Issa Stephan and her daughters.

Applicants submitted a written essay or video clip to answer the question, and had to be a member of the credit union by 12/31/13 and about to attend for fall 2014 or currently attending a 2 or 4 year college anywhere in the country.


Pictured above: 2014 scholarship winner Michael Perry with Issa Stephan and his parents and grandmother.

“We are thrilled to be able to aid these admirable and bright students in their journey of success and education,” said First Financial President and CEO, Issa Stephan.  “Our credit union puts a high priority on education, after all – that’s how First Financial began 78 years ago, with a group of schoolteachers in Asbury Park.”

DSCN0402 Carly Burrus Cropped

Pictured above: 2014 scholarship winner Carly Burrus with Issa Stephan and her mother.

View more about this year’s scholarships and the First Financial Foundation on First Financial’s website.


About the First Financial Foundation:

Since 1994, First Financial has supported the Monmouth & Ocean communities with the Erma Dorrer Scholarship Program. Today, that program has been extended into the First Financial Foundation to assist charitable organizations of the Monmouth & Ocean County Communities.  The First Financial Federal Credit Union Foundation is a non-profit working to support a variety of community programs and organizations throughout Monmouth and Ocean Counties.  We direct 100% of your contributions to programs because all administrative expenses are paid for by First Financial Federal Credit Union.  To learn more, visit www.firstffcu.com.

What’s Going There? First Financial Plans in Howell for 2014

Courtesy of the Asbury Park Press Online

construction0708The recent explosion of commercial growth on Route 9 in Monmouth County continues on an 8½-acre construction site along the northbound side of the roadway just north of the muncipality’s park-and-ride near the boundary with Freehold Township.

First Financial Federal Credit Union, the Wall-based not-for-profit financial cooperative that operates four locations throughout Monmouth and Ocean counties, will spend roughly $1.5 million to build a 3,000-square-foot branch on the site. The company broke ground on the single-story branch late last month and plans to open it in December. The company also plans to spend $4 million to move its headquarters there from Wall by 2016.

Rather than an expansion, however, First Financial’s construction of the branch marks an attempt at consolidation. The company desired a freestanding branch on its own land, and so it allowed its lease of a storefront within Lanes Mill Marketplace on Route 9 North in the township to expire this past April and will do the same with its leased storefront within Barclay Square on Route 9 South in Freehold Township once it opens the new branch.

Similarly, First Financial’s lease on its current headquarters on Route 34 in Wall will expire in 2016, so it will open a new corporate office building that will stand two stories tall and span 20,000 square feet.

*Article written by staff writer Anthony Panissidi of the Asbury Park Press. 

First Financial Holds 2014 Groundbreaking Ceremony for New Freehold/Howell Service Center

Press Release

2014-06-24 10.47.50 2014-06-24 10.56.43

Pictured above, left photo: The First Financial Board of Directors and staff prepare to cut the ribbon to commence the groundbreaking of the credit union’s newest branch alongside Gordon Holder (Board Chair, center) and Issa Stephan (President/CEO, far right).

Pictured above, right photo: Howell Township officials attend the ceremony. From left to right: Paul Schneider (Howell Planning Board), Issa Stephan, Jeffrey Filiatreault (Township Manager), Town Councilman Robert Walsh, and Gordon Holder.

First Financial Federal Credit Union (http://www.firstffcu.com/) held a groundbreaking ceremony on June 24, 2014 at the site of the credit union’s soon to be newest branch at 389 Route 9 North (next to the Howell Park & Ride) in Freehold, NJ 07728.

2014-06-24 10.58.46

Pictured above: Some First Financial Corporate Office staff with Issa Stephan and Gordon Holder.

In attendance were several Howell Township officials including Township Manager Jeffrey Filiatreault, Councilman Robert Walsh, Paul Schneider of the Howell Planning Board, along with Howell Chamber of Commerce Executive Director Susan Dominguez, the First Financial Board of Directors and Supervisory Committee, President/CEO Issa Stephan, realtor Marshall Kern, builder Mitch St. Lawrence, and members of the First Financial Corporate Office staff.

The ceremony kicked off the construction of the credit union’s newest branch, which will be a primary banking location for approximately a quarter of the credit union’s 20,000 members. First Financial’s newest branch will feature many important banking conveniences such as a drive thru, drive up and walk up ATMs, and more.

2014-06-24 10.51.55

Pictured above: Issa Stephan and Gordon Holder showcase the First Financial Member Experience.

Brief remarks were made by Issa Stephan and Gordon Holder at the ceremony. In regard to the building and future opening of the credit union’s latest branch location, Mr. Stephan stated, “We look forward to bringing the Howell and Freehold community a high-tech banking facility featuring modern convenience. Member experience is extremely important to us, and our first priority is achieving our members’ financial dreams by defining their financial goals and lifestyle, empowering them with financial education, helping them to plan their retirement, and more – and our newest branch will be a key vehicle in helping us to fulfill this promise with our membership.”

2014-06-24 10.50.05

Pictured above: Some of the First FInancial Board of Directors and Supervisory Committee from left to right – David Graf, Laurita Carr, Issa Stephan, Gordon Holder, Elizabeth White, Karen Fiore, and Catherine McLaughlin.

More photos from the ceremony are available by following First Financial on Facebook at www.facebook.com/firstfinancialnj.

First Financial Honored with 2014 CUNA Diamond Award and SIAA Awards for Outstanding Marketing Achievements

Press Release

Use this photo - CUNA and SIAA 2014

Pictured above: First Financial’s Marketing Director Jessica Revoir (L) and E-Marketing Specialist Nicole Andretta (R) with the credit union’s recent CUNA Diamond Award and SIAA Awards.

First Financial Federal Credit Union was recently honored with an “Industry’s Best” Diamond Award in electronic marketing for their new member onboarding PURL (personalized URL) campaign called Welcome2First.

The award was administered by the Credit Union National Association (CUNA) Marketing & Business Development Council, a national network comprised of over 1,100 credit union marketing and business development professionals.  Awards are given in each of 29 categories ranging from advertising to community events and beyond.

“The Diamond Award competition is the most prestigious competition for excellence in marketing and business development in the credit union industry,” said Michelle Hunter, Chair of the CUNA Marketing & Business Development Council, and SVP of Marketing & Development at Credit Union of Southern California. “Credit unions that receive these awards should be extremely proud of their accomplishments and know that their work represents the very best examples of creativity, innovation, relevance, and execution. The Diamond Awards are not easily earned and the CUNA Marketing & Business Development Council is proud to honor those who are deserving of this recognition.”

In addition, First Financial was also awarded with two Silver Service Industry Advertising Awards (SIAA) – for their First Scoop blog and new identity theft protection products, as well as a Bronze Award for their new employee onboarding video.

Founded in 2003, SIAA is the only advertising awards program to specifically recognize the achievements of the service industry. Many other advertising awards feature consumer goods, packaged goods and other tangible products. The SIAA specifically recognizes the creativity and communication accomplishments of the service industry.

Nearly 2,000 entries were received in this year’s SIAA competition. A national panel of judges reviewed each entry for execution, creativity, quality, consumer appeal and overall breakthrough content.

First Financial also worked with Source4 business and marketing solutions in Parsippany, NJ; Grey Sky Films in Rockaway, NJ; and M2 The Agency in The Woodlands, TX on the above award-winning marketing projects.

First Financial Presented with 2013 MODC Silver Gull Economic Development Award

Press Release

MODC - Silver Gull 2013

Pictured above: First Financial President/CEO Issa Stephan with the credit union’s 2013 Silver Gull Award.

First Financial Federal Credit Union was presented with an Economic Development Award at the 48th Annual Silver Gull Awards, by the Monmouth Ocean Development Council (MODC).

The award was issued by MODC, a networking and advocacy group dedicated to supporting the business environments of Monmouth and Ocean Counties in New Jersey. These prestigious awards are given to individuals, corporations, companies, and organizations which contributed to enhancing the quality of life and the business environment in Monmouth and Ocean Counties.

2013 Silver Gull Award

The Economic Development Silver Gull Award is granted to an individual, organization or corporate entity which has made an exceptional contribution to the business community’s growth and/or development in the bi-county area. The recipient portrays time and leadership which positively impacts the business climate of the bi-county area, as well as contributes to the growth of the business community, provides substantial area employment, and manages successful projects to enhance surroundings.

In support of economic development, First Financial provides business accounts, loans, investment options, and merchant services to over 150 Monmouth and Ocean County businesses. First Financial was also among more than 500 credit union advocates and small business owners from across the nation who participated in a grassroots push for Member Business Lending (MBL) reform. First Financial’s Board of Directors and management believes that financial education is a foundational responsibility to the well-being of the community.  In addition to offering complimentary monthly business and consumer financial wellness seminars, the credit union creates educational blog posts on significant financial topics such as budgeting, credit management, debt reduction, identity theft, and social media for business. First Financial has partnered with Monmouth University to provide paid internships to college students, and the credit union also works closely with Wall High School’s Business and Finance Academy (WBFA) to provide annual internships to high school juniors within the program, as well as educate and guide the students in terms of financial literacy. The First Financial Foundation raises money annually to offer assistance and benefit the Monmouth and Ocean County community, and provides college scholarships to area students and  classroom grants to local educators.

“Every member of the credit union is an owner,” explained Issa Stephan, President and CEO of First Financial Federal Credit Union. “Money doesn’t go to a few investors, or to rally the stock price. We put what we need in capital as required by the federal government. Everything else goes back to the members through lower rates on loans, higher savings interest, updated technologies and assisting members through hard times. A lot of people lost their jobs and went through difficult times recently, and we use our resources to help our members. It is our responsibility and honor to serve our members and potential members, with integrity and commitment to their long-term financial success. ”

About MODC:

The Monmouth-Ocean Development Council (MODC), established in 1965, is a networking and advocacy group dedicated to supporting the business environments of Monmouth and Ocean Counties, New Jersey. MODC’s membership includes hundreds of influential business, community and government leaders representing diverse groups throughout the bi-county region. Members participate on committees that take action on issues of interest by offering: luncheons, seminars, workshops, special events, forums for collaborating with Business, Community and Government leaders, and resolutions submitted to government officials regarding issues that affect the region. For more information, visit http://www.modc.com/index.html.