The recent data breach announced by Target at its stores in the U.S. between November 27 and December 15 has created a high number of inquiries from First Financial members regarding the security of their credit and debit card accounts.
We want to assure members that your accounts with us are monitored 24/7 by an experienced team of security professionals for any suspicious or potentially fraudulent activity. First Financial employs the most advanced fraud detection and prevention technology to guard members’ credit and debit accounts against unauthorized access and use. Here’s a quick update for your peace of mind:
- We are aware of the accounts that are known to have been used at Target stores on the dates noted above and we are watching the activity on these accounts closely.
- Our member service contact centers are experiencing unusually high call volume as a result of this breach and the coverage it has received in the media. Unless you see any suspect transactions on your First Financial credit or debit accounts, there is no need to call.
- If our security team observes any unusual activity on member accounts, we will contact members immediately to determine whether the transaction activity is legitimate and authorized.
- It is also a good practice for members to keep a watchful eye on their accounts and transactions and look for any unauthorized activity or purchases.
We will continue to monitor all members’ accounts for suspicious activity. If you have any additional questions or concerns, please give us a call at 866.750.0100 or email us at firstname.lastname@example.org. Thank you for being a valued member of First Financial.